Altruista Health's business model includes a significant global presence which allows it to maximize its ability to provide customers with excellent service and value.  We recognize that sometimes customers require limits in how our global team is utilized. Therefore, for several years, Altruista Health has been diligently strengthening its enterprise-wide privacy and security safeguards to ensure we can meet all regulatory, contractual and customer expectations. This has enabled us to reduce risk and better govern how we support our customers’ state or federally-mandated offshore restrictions. As stewards of their data, we want our customers to be reassured that we are constantly vigilant and constantly seeking continuous improvement based on industry best standards and customer partnerships.  This includes working directly with the customer on innovative and jointly-enhanced security practices which ultimately benefit both organizations. If a federal or state contract requires imposing restrictions, this partnership helps both of us best determine how to comply in a way that balances our business model and their regulatory needs. To that end--to ensure our practices are sound--we underwent and achieved HITRUST Certification in 2019. This highly-coveted Certification validates that Altruista Health's GuidingCare product and its U.S. and Hyderabad, India offices possess appropriate security controls and data safeguards. This also sets the baseline for future compliance, risk and information security program innovation and maturity. The ultimate objective being to constantly evolve the company's ability to protect internal and customer's sensitive information.

Compliance Department. There are two ways to report:

If you want to report a compliance concern or it you have any questions regarding Altruista Health's Compliance program, please contact Altruista Health's Corporate.

Compliance Hotline: (855) 596-2492. The hotline is available 24 hours a day, 7 days a week and callers may choose to remain anonymous. All calls will be treated confidentially and investigated.

Code of Ethics and Business Conduct