Member Engagement - Improve Member Health

Empower Members to Take Control of Their Health

The Member Engagement Portal empowers consumers to become active participants in their health and wellness improvement efforts. The Member Engagement Portal seamlessly integrates data with other GuidingCare modules to ensure members and caregivers can share relevant information, coordinate activities and communicate quickly and intuitively with their care teams.

Accelerate Engagement

A single, converged codebase supports both the browser-based portal and mobile application, allowing you to facilitate engagement wherever, whenever and however your members are most comfortable.

Support Caregiver Access

Caregivers who are authorized by the member can receive access to the portal to help with care planning, appointment scheduling and more. Configurable access privileges ensure each caregiver sees only the information a member has consented to share.

Facilitate Secure Messaging

Users can communicate securely with anyone on their designated care team, including their PCP, care managers, care coordinators, specialists, community health providers and other designated participants.

Meet NCQA Guidelines

The Member Engagement Portal includes numerous functions designed to meet NCQA health plan guidelines for Member Self-Management. Users can view care plan goals and actions, access their personal health records, track health and wellness data, complete HRAs and other health assessments, and more.