Commonwealth Care Alliance Selects Altruista Health’s GuidingCare Care Management Platform_Press Release
Jul 12, 2018

Commonwealth Care Alliance Selects Altruista Health’s GuidingCare Care Management Platform

July 12, 2018, Reston, VA – Altruista Health, Inc. today announced that Commonwealth Care Alliance® (CCA) has selected GuidingCare® as its new care management platform for its member and patient services. CCA, a not-for-profit, community-based healthcare organization in Massachusetts, serves individuals who are dually eligible for Medicaid and Medicare with complex medical, behavioral and social needs. Research shows that these vulnerable populations benefit from highly coordinated, patient-centered care that addresses the total health picture.

CCA will use this member-centered platform to deliver high-quality care experiences and outcomes, as well as to increase efficiency, care partner communication, reporting and automation, and to support long-term growth. The platform will also offer CCA’s field clinicians improved access to member and patient information through a mobile clinician app.

GuidingCare is used by health plans and provider organizations to streamline care management workflows, facilitate coordination among clinical, behavioral and community resources, accelerate quality improvement and promote engagement. 

Serving more than 27,000 health plan members with significant healthcare needs, CCA will use GuidingCare to automate the complex workflows necessary to manage this population. The platform’s data analytics and decision support engine will assist CCA in identifying, stratifying and predicting risk among members, informing preventive care measures, and targeting intensive interventions accordingly. 

“After a thorough market review, we chose Altruista’s GuidingCare software because it offers configurable options and actionable solutions based upon its data reporting and analytical tools,” said Christopher D. Palmieri, President and CEO of CCA. “It will support our care management team’s collaborative work to improve member outcomes in several ways, including population health reporting and deployment of care delivery and management. It will also help CCA to maximize operational efficiency and membership growth long-term while ensuring we fulfill our mission of providing the best possible care, tailored individually to the patients and members we serve.”

“We are excited to support CCA, which has been recognized for its top ratings by consumers in quality and access,” said Ashish Kachru, Altruista Health Chief Executive Officer. “Our organizational missions are perfectly aligned. Working together, we will help the most medically complex members of these programs improve health outcomes at the same time we mitigate risk and reduce avoidable expenses.”

About Altruista Health

Altruista Health delivers population health management solutions that support value-based and person-centered care models. Our GuidingCare® technology platform integrates care management, care coordination and quality improvement programs through a suite of sophisticated yet easy-to-use web applications. Founded in 2007 and headquartered in the Washington, D.C. area, Altruista Health has grown into a recognized industry leader, culminating in a spot on the Deloitte’s 2015 Technology Fast 500. Health plans and healthcare providers in more than 35 states use GuidingCare to transform their processes, reduce avoidable expenses and improve patient health outcomes. For more information, visit

About Commonwealth Care Alliance

Based in Massachusetts, Commonwealth Care Alliance® (CCA) is a not-for-profit, community-based healthcare organization dedicated to improving care for individuals who are dually eligible for MassHealth (Medicaid) and Medicare with complex medical, behavioral health and social needs, including persons with disabilities. CCA offers two health plans with a combined membership of more than 27,000: Senior Care Options (HMO SNP), for individuals ages 65 and over who have Medicare and MassHealth Standard or only MassHealth Standard; and One Care, a Massachusetts demonstration program for dually eligible individuals ages 21 to 64. These comprehensive health plans provide all the services covered under Medicare and MassHealth, and other benefits as determined necessary by an interprofessional care team in conjunction with CCA’s preferred provider network. For two consecutive years, CCA’s One Care plan received a top rating in the Consumer Assessment of Healthcare Providers and Systems (CAHPS) annual survey of Medicare-Medicaid Plans (2016 and 2017), administered by the Centers for Medicare & Medicaid Services.

Stay Ahead of the Curve

Sign up for our industry-leading newsletter.

Privacy Statement / Compliance

©2020 Altruista Health