CareSource on background cropped
CareSource prioritized highly proactive outreach in its RFP process so they could promote member engagement and facilitate a whole-person approach.
May 7, 2019

CareSource Selects Altruista Health to Serve Members in Five States

GuidingCare technology platform will enable member-centric care management

(May 7, 2019, Reston, Va.) – Altruista Health®, an innovative provider of care management technology solutions for health plans and provider organizations, today announced that Ohio-based CareSource has selected Altruista’s GuidingCare® platform to manage its nearly 2 million health plan members across five states in Medicaid, Medicare Advantage, Health Insurance Marketplace and dual-eligible programs. CareSource plans serve Georgia, Indiana, Kentucky, Ohio and West Virginia.

“Our focus on complex populations requires a comprehensive care management approach because of the interdependencies of their physical, behavioral and social health care needs,” said CareSource Chief Clinical Officer Christina Turner. “We looked for a partnership approach and the right technology to deliver administrative efficiency that aligns with our member-centric philosophy.”

CareSource prioritized highly proactive outreach in its RFP process so they could promote member engagement and facilitate a whole-person approach. Altruista’s Mobile Clinician app will put GuidingCare technology in the hands of the CareSource regional care management teams to conduct assessments, create care plans and make social service referrals on Windows and iOS tablets, even in remote and rural areas that don’t have reliable internet service.

GuidingCare has an integrated search-and-referral tool for social service related needs that efficiently connects care managers and members with community partners and agencies that connect members with food, transportation and other resources. These social determinants of health can present steep barriers for vulnerable populations in accessing providers and following through on care plans.

“GuidingCare is a 360-degree member-centric platform that excels at allowing interdisciplinary care teams (IDT) to collaboratively and efficiently manage the continuum of healthy to complex populations to best health outcomes,” said Altruista Chief Executive Officer Ashish Kachru. “The IDT care managers have access to state-of-the-art tools within GuidingCare that nudge them at every step of the way to integrate best practices into managing their members. These best practices have been identified through millions of successful outcomes.”

About Altruista Health

Altruista Health delivers population health management solutions that support value-based and person-centered care models. Its GuidingCare technology platform integrates care management, care coordination and quality improvement programs through a suite of sophisticated yet easy-to-use web applications. It has become the largest and most widely adopted platform of its kind since its founding in 2007. Altruista is headquartered in the Washington, D.C. area and has been named twice as one of the Top Population Health Management Companies to Know by Becker’s Healthcare. Health plans and healthcare providers use GuidingCare to transform their processes, reduce avoidable expenses and improve patient health outcomes. For more information, visit www.altruistahealth.com.

About CareSource

CareSource is a nonprofit, multistate health plan recognized as a national leader in managed care. Founded in 1989, CareSource administers one of the nation’s largest Medicaid managed care plans and offers a lifetime of access to care through health insurance, including Medicaid, Health Insurance Marketplace, Medicare Advantage and dual-eligible programs. Headquartered in Dayton, Ohio, CareSource serves nearly 2 million members in Georgia, Indiana, Kentucky, Ohio and West Virginia. CareSource understands the challenges consumers face navigating the health system and is transforming health care with industry-leading programs that improve the health and well-being of our members. For more, visit www.caresource.com, follow @caresource on Twitter, or like CareSource on Facebook.